Delivery Information

• Delivery Fees and Time Slots:
  • Delivery fees and time slots vary depending on the location, as outlined below. All prices are inclusive of VAT.
  • Delivery Locations and Charges:
    • Dubai City Limits: AED 31.50 (4-hour time range)
    • Jafza | Dubai South: AED 52.50 (4-hour time range)
    • Sharjah City Limits: AED 52.50 (4-hour time range)
    • Sharjah Outer City: AED 63.00 (6-hour time range)
    • Ajman: AED 63.00 (6-hour time range)
    • Abu Dhabi: AED 63.00 (6-hour time range)
    • Umm Al Quwain: AED 63.00 (6-hour time range)
    • Fujairah: AED 63.00 (6-hour time range)
    • Ras Al Khaimah: AED 63.00 (6-hour time range)
• Delivery Timing:
  • Deliveries are scheduled within the specified time ranges for each location. Please ensure someone is available to receive the order during the selected time slot.
• Accuracy of Delivery Details:
  • Customers are responsible for providing accurate delivery addresses and contact details. Any delays or issues due to incorrect information will not be the responsibility of Sugaholic.
• Changes to Delivery:
  • Any changes to the delivery address or time must be requested at least 24 hours in advance and may incur additional fees depending on the location.
• Non-Delivery:
  • If no one is available to receive the order during the confirmed time slot, the driver will attempt to contact you. If the delivery is unsuccessful, re-delivery fees will apply.

These terms ensure clarity and a seamless delivery experience for our valued customers. Thank you for choosing Sugaholic!